Entries by Don Phin

An Exercise for Great Listening

“If you don’t listen to people, you will eventually be surrounded by people who have nothing to say.” – Anon The number one way to show anybody that you care about them is to listen to them!  Let me share with you an exercise that exhibits the power of great listening. An exercise you can […]

3 Strategies for Overcoming ‘Overwhelm’ in Chaotic Times

This article previews an online keynote I’ll be doing for the Meetings Today Virtual MidAmerica Event on the 23rd. See you there! https://www.meetingstoday.com/newsevents/industrynews/industrynewsdetails/articleid/34450/title/strategies-overcoming-chaotic-times    

Don’t Let Your Story Kill Your Sales

Over the last few years, I’ve been doing a great deal of coaching and notice the power of the stories my clients tell themselves. So I whipped up this presentation for a client’s sales team… and they loved it. https://vimeo.com/442811040 If you are up for it, I would love your feedback too! Brutal honesty will […]

How Can We Come Out of This Disorder and Make Ourselves More Anti-Fragile?

One of my favorite authors and thinkers is Nassim Nicholas Taleb. My first exposure was his 2007 book, Black Swan. According to Taleb, COVID-19 is an example of a white swan event, as it wasn’t in the realm of unrecognized exposures. I then read Fooled by Randomness (2001) and my favorite of the three,  Anti-Fragile […]