Over the years I’ve been asked to help train leaders on improving company culture. Companies are interested in this training because they believe it will produce more engage and productive employees. Before I can help a leadership team, I try to reach an understanding of what they mean by “culture.“ As you can imagine, get […]
About Don Phin
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Entries by Don Phin
I just read the 2019 EDELMAN TRUST BAROMETER Global Report https://www.edelman.com/sites/g/files/aatuss191/files/2019-01/2019_Edelman_Trust_Barometer_Global_Report.pdf It is an interesting 65-page research report with implications for all executives. Trust is today’s business currency, especially when it comes to managing people. I believe the most fundamental shift in the workplace is The Death of Control. And, if you can’t control someone, […]
Today’s HR executive is being challenged to do more as a strategic partner. One of your best tools is the HR Scorecard. It can take many formats including graphs, tables, Powerpoints, timelines, etc. Let’s discuss how to measure what matters and what to do with the data and information obtained. Measure what matters. For example, […]
I’d like to share two quick stories. Years ago I was training the Palm Beach County Clerks Office executive team. The new Clerk, Sharon Bock, was intent on creating a world-class organization. One of my more interesting assignments from her was to attend a Six Sigma day as an observer. The 300 person management and […]
“Does coaching work? Yes. Good coaches provide a truly important service. They tell you the truth when no one else will.” Jack Welch, Former CEO of General Electric “To excel at the highest level – or any level, really – you need to believe in yourself, and hands down, one of the biggest contributors to […]
While at my sister’s house last week, I found myself watching Family Feud. The question that was asked is: “If your boss was a cooked egg, how would you describe him or her.” Here are the responses. Who wants to guess at what the last answer was?
“The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle.” – Steve Jobs “The things to do are the things that need doing, that you see need to be done, and that no one else seems to be doing.” – Buckminster Fuller […]
“The greatest benefit is the one last remembered.” Barber’s Book of 1,000 Proverbs Research from Glassdoor found that more than half (57%) of people surveyed said benefits and perks are among their top considerations before accepting a job, and four in five workers say they would prefer new benefits over a pay raise. The Top […]
“The liar was the hottest to defend his veracity, the coward his courage, the ill-bred his gentlemanliness, and the cad his honor.” ― Margaret Mitchell, Gone with the Wind There is a great deal of literature available to help determine whether someone you are speaking with, perhaps during an investigation, or during a game of poker, is […]
Managing disability accommodations can be a real challenge for both employer and employee. Of course, we want to do it gracefully, comply with the law and make sure the result is a productive employee. My friends at the Job Accommodation Network have released an awesome Workplace Disability Accommodation Toolkit which includes: Sample accommodation procedures Training […]