Tag Archive for: business

How do you know if training produces results?

How do you know if training produces results?

W. Edwards Deming was once quoted as saying "Don't ask me the ROI on training, you either believe that education has the greatest form of leverage or you do not." His point is this: when you are in a knowledge economy the most learned win. But that's only one part of the equation…isn't it? It's…
Are You a “Negative Hero”

Are You a “Negative Hero”

I know sometimes I am. I know there are times when my intentions are good…but my outcomes are not. That’s what a “negative hero” is. Think about your parents for a minute. When you were a kid their intentions were good (they did love you after all) but many times they were too critical, judgmental…
Dismissed Worker In Office

Managing the Good Performer Gone Bad

Employees are wonderful... until they are not. Often, employees become derailed because of personal challenges or changes in their work environment or roles. When looking at poor performance check your head by asking these questions. Is it the fault of the system? – As Deming said, “the system…
List of Things That I am Grateful For

List of Things That I am Grateful For

Sometimes life hands us challenges, and we can become focused on the negatives. One of my practices to counteract that pressure is to constantly remind myself of how lucky I am… and the things I am grateful for. I put these 25 things I am grateful for on colorful index cards and run through them…
Conversational Capacity

Building Your Conversational Capacity

I went to an excellent Vistage Chair Group meeting and was treated to the presentation Conversational Capacity by Craig Weber. Craig comes from an organizational design and psychology background and has presented to Vistage groups more than a thousand times. He works with large teams trying to improve…