Negotiation Strategies

Negotiation Strategies

Every day we are negotiating. Whether on a sales call, seeking a raise or dealing with our kids. I recently read James Altucher's book Reinvent Yourself and he shared what he learned about negotiating from his interview with Chris Voss, the former lead hostage negotiator for the FBI. Chris wrote a book…
How do you know if training produces results?

How do you know if training produces results?

W. Edwards Deming was once quoted as saying "Don't ask me the ROI on training, you either believe that education has the greatest form of leverage or you do not." His point is this: when you are in a knowledge economy the most learned win. But that's only one part of the equation…isn't it? It's…
The Change is Coming, the Change is Coming!

The Change is Coming, the Change is Coming!

Sometimes change can feel like some monster lurking in the deep, ready to pounce on us in an instant. Nice calm day one moment, disruption the next. People are in fact losing jobs…and companies… to AI and robotics and other technologies. But it should come as no surprise. Woe be the unprepared.…
Dismissed Worker In Office

Managing the Good Performer Gone Bad

Employees are wonderful... until they are not. Often, employees become derailed because of personal challenges or changes in their work environment or roles. When looking at poor performance check your head by asking these questions. Is it the fault of the system? – As Deming said, “the system…
5 Great Hiring Tools

5 Great Hiring Tools

For many years I’ve been a HR tool maker. Here’s a video about using 5 of my favorites to help with hiring great employees! And, the tools are yours to get below. What hiring tools have you created?   Here are your 5 Free Tools: Hiring CheckList Our Hiring Process FAQ Conditional…