Posts

Do You Have Your Hiring Act Together?

“The number one secret to having a great company is to make sure your managers hire great employees.” – Jim Collins

How good are you at hiring? Better than the competition? Most important how good do you want to be? Top 25%?  Top10%?

Everyone tells me about how hard it is to find talent today. The mistake with that thought is the part about “finding” employees as opposed to “attracting” them.

When we find our self in desperate hiring situations we can make big mistakes. We will hire somebody we like just so we can get it over with…and go back to our more important jobs. We can forget hiring is the most important job a manager will ever do. (See Collins above.)

Just one bad hire can set a company backwards. When I ask the CEO’s I speak to “how much did our last bad hire cost you?” They start at $50,000.  They have often said more than a million dollars!

That’s just one bad hire.

Here’s a short checklist of things you should be considering if you want to hire great employees.

    1. Get super clear about who you want to hire. Is that desire in writing and driven to a checklist? Then test and assess towards those criteria. Bottom line is if you want an experienced 3rd baseman, with a .300 plus batting average, who is good in the locker room too…you must hire for that!
    2. Do what you can on your social media sites, web page, etc. to brand a great employment experience story. Like they do at Zappos or Southwest Airlines or In-N-Out Hamburger.
    3. Take a checklist approach to hiring. Checklist are one of the best ways to avoid system variances. And bad hires. You can see my hiring checklist template here.
    4. Create a great hiring experience. From the moment an applicant looks at your website until the moment they are hired.
    5. Make sure your managers know how to treat and interview job applicants. Do they know how to prepare for interviews? Do they have the skills required to do them? Do they know what compliance questions to avoid? Do they know how to rank and rate job applicants?
    6. Last, have a good follow up process with job candidates so they know where they stand. Nothing is more frustrating than putting in a resume and not hearing back within a few days. How’s about they hear back within 24 hours! Don’t lose a great candidate due to indifference.

None of this is rocket science… yet half the companies hire better than the other half. Then there’s those rare companies who hire in the top 10%… and build great companies in the process.