Maybe leadership should do something about HR… like supporting it.
I’ve been around the HR and leadership block. For decades it seems like I’ve read a dozen articles in business publications blasting HR for every article that praises it.
There is great opportunity in great HR. The results of Great HR practices fall directly to the bottom line.
I’ve coached dozens of HR executives and spoken to thousands of CEOs. Most leadership does a poor job of supporting HR executives. Most CEO’s don’t want to manage the HR executive. So they pass it off to a CFO or COO, who are not exactly enamored with the HR function either. How many CEO’s, CFO’s or COO’s do you know who got into their careers so they could manage an HR executive? Answer: none.
Yes… there are the outliers …and they are exactly that – the owners who value HR and have it report directly to them.
Instead of talking about splitting HR in half or abolishing it all together perhaps it should be viewed as a strategic objective for the long term success of your company.
Here are a few ideas of how you might support your HR executives:
- Hire great HR executives. As with any position, half of the employees in it are better than the other half. And then there is the top 10%. It makes a world of difference when you hire that top 10%, whether you do so in a full time or part time basis. Simply they can see things about the HR opportunity that most people can’t. And they are prone to action.
- Help them understand your strategic objectives. Then work with them to align their practices towards those objectives.
- Have a monthly meeting where you go over a report identify progress on KPI’s and a summary of the latest HR related data.
- Encourage them to shed low value duties. When they ask for administrative help- give it to them. I want none of my HR executives doing $10-$20 work.
- Include them in your critical meetings and decisions. Encourage their contribution.
- Support their career growth. Get them into a Vistage group or remote coaching from Don.
- Acknowledge when they add value and motivate them further by giving them a raise.
A mentioned in the email I encourage you to take advantage of the free ZeroRiskHR assessment you can put to use today. Have your HR executive complete it and gain insight into how to better manage them.