“Victims, Villains and Heroes: Managing Emotions in the Workplace”. All of us can play only one of three emotional roles in the workplace drama – victim, villain or hero. Read this book to learn how you can escape playing destructive roles by taking responsibility and managing your emotional energy. Then share “Victims, Villains and Heroes” with a friend.
To learn more about Victims, Villains and Heroes, please go to www.victimsvillainsandheroes.com.
Read Don’s White Paper on Victims, Villains, Heroes in the Sales Process.