Victims, Villains & Heroes

“Victims, Villains and Heroes: Managing Emotions in the Workplace”. All of us can play only one of three emotional roles in the workplace drama – victim, villain or hero. Read this book to learn how you can escape playing destructive roles by taking responsibility and managing your emotional energy. Then share “Victims, Villains and Heroes” with a friend.

To learn more about Victims, Villains and Heroes, please go to

Listen to a “Victims, Villains and Heroes” interview with Don Phin. Watch this 5-minute video showing the highlights from Don’s recent Victims, Villains and Heroes presentation.

Read Don’s White Paper on Victims, Villains, Heroes in the Sales Process.

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